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Remaining Branches Earn Zero Non-Conformances during Annual Audits
CHATTANOOGA, TN (May 26, 2008)- Walden Security, one of the leading contract security companies in the nation, is pleased to announce that the Knoxville, TN branch has successfully completed its ISO registration. In addition, Atlanta, Chattanooga and corporate offices completed their annual surveillance audits earning zero non-conformances, major or minor, for the third straight year.
The Knoxville addition and flawless annual audits mark our continued commitment to ensuring quality and customer satisfaction. It is this consistency, driven by the documentation of our processes, policies and procedures as specified in our Quality Management System, which continues to set Walden Security apart from the competition.
"Continuing in our sixth year as an ISO registered company, and as one of only five ISO registered security companies in America," said Michael S. Walden, president of Walden Security," we maintain customer retention much above that of our competition.”
Next on the Walden Security horizon is registration of its newly-organized Federal Services Division.
About Walden Security - Setting the Standard by Setting the ExampleTM
Through a company-wide ISO® 9001:2000 Certified Quality Management System, Walden Security, a division of Metropolitan Security, has earned an award-winning reputation for business excellence and employee satisfaction through the delivery of contract security services to commercial and government facilities.
A WBENC-Certified Women’s Business Enterprise (WBE), Walden Security is a family business, and it is this spirit that prevails among all the dedicated professionals who come together to ensure the security and protection of our clients’ most important assets. The collaboration of local management, human resources, and administration to support our security officers on the front lines is proof that we are all here with the same goal: to be the customer satisfaction leader and sworn ally that guarantees unwavering confidence to our clients and to those whom we protect.
Since 1990, Walden Security has geographically diversified into sixteen states across the United States. Walden Security is an authorized contractor (Contract No.GS-07F-5806P) for the General Services Administration – Federal Supply Service and is a WBENC-Certified WBE, (Certificate Number 252727). For more information about Walden Security, please visit www.waldensecurity.com or call 800.846.4350.
