Quality Assurance

Our quality is uncompromising.

There are 8,000 security firms in the United States, but very few have invested the time and resources to merit International Organization for Standardization (ISO) standards. Through our company-wide ISO® 9001:2008 Certified Quality Management System, Walden Security guarantees our service will conform to our quality standards and your contract requirements.

Key performance categories:

  • Recruitment, screening and selection
  • Training
  • Scheduling
  • Employee communications
  • Service requirements
  • Post orders
  • Special operations
  • Management reviews
  • Account management
  • Conflict resolution
  • Purchasing
  • Document and forms control

Success means delivering on every expectation and bringing the high standards of service required by our clients. Our business philosophy is simple – we keep our word. Our company-wide ISO®9001:2008 Certified Quality Management System keeps us focused on fullfilling our commitments. If we make a commitment, consider it done.